What reps see
Most reps never open Lokom, and that is the design. Their commission comes to them where they already work.
In the Pipedrive deal
Lokom renders a panel inside the Pipedrive deal. The rep sees what this deal pays them, and under which rule, while the deal is still live — not in a spreadsheet at the end of the month.
The number updates as the deal does. Change the value, move the stage, and the commission moves with it.
There is also a period view in Pipedrive showing how the current period is accruing overall.
When a rep sees nothing
If a rep is not covered by a live plan, the panel shows an empty state:
No commission on this deal yet — "You'll see an estimate here once this deal earns commission."
The message is identical for every reason — no role, no plan, plan still in draft, archived rep, or the free plan's one-rep cap already used. Reps are never shown anything about billing. If a rep tells you they see this, check in order: are they in a role, does that role have a plan, is that plan live?
A rep who has never linked their Lokom account sees a different panel instead — "Connect your Lokom account to see your commission" with a Log in with Pipedrive button.
In Lokom, for reps who want more
Lokom has exactly two permission levels: Admin and Member. There is no separate manager level.
A member who signs in gets two pages and nothing else — no sidebar, no plans, no other people's numbers:
- My Payouts — their payout history, period by period, with the components and the deals behind each. Marked "Only you can see this."
- My Plan — the plan they are on, in plain terms: their base rate, their quota, their target variable pay, and the rate ladder they move through.
Every other surface in Lokom — Payouts, Review & Close, Plans, Quotas, Organization, Settings — is admin-only. A non-admin cannot reach them, and they are not even rendered in their navigation.
Who sees what
| Their own payouts | Everyone's payouts | Plans & rules | Billing | |
|---|---|---|---|---|
| Member | ✓ | their own plan, read-only | ||
| Admin | ✓ | ✓ | ✓ | ✓ |
A manager who needs to see their team's numbers needs an Admin login — which shows them everyone's, not just their team's. If that is too much, they stay a Member and see only their own override earnings on My Payouts. There is no middle tier today.
Billing is admin-only, always. No member sees your plan tier, your invoice or your billable count.
When a period closes
Lokom emails each payee "Your <period> payout is ready to view," linking to My Payouts
— but only once the period is closed. Reps are never emailed provisional figures.
→ Emails Lokom sends