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Read and reconcile a payout

Payouts is the first item in your sidebar and where Lokom drops you after login. The page is headed Payout Summary, and its job is stated at the top: "Reconcile a closed period before the payroll hand-off."

This page explains, it does not decide

Payouts is read-only. Validating, rejecting and re-running statements happen in Review & Close. Come here to understand a number and hand it to payroll; go there to change it. → Review and close

Goal​

Answer, for any period: what are we paying in total, who is it going to, and can I explain any single line of it.

Prerequisites: a period that has been computed. Closed periods are the point of the page; an open one still shows figures, but they move.

Start at the org level​

  1. Click Payouts.
  2. Pick the period from the Period dropdown.

What you get before selecting anything:

  • Payout (payable) — the headline total, with N statements · N payable beneath it.
  • A table of Team / Share of payout / Statements / Payable, plus an Org total row.

The page says what this view is for: "Nothing selected yet, so the detail pane holds the org-level read: where the spend sits, and where the reconciliation is incomplete."

Read the share column first. One team at 90% of spend is either your commercial reality or a plan mistake, and you want to know which before payroll runs.

Drill into a role​

The left pane, Roles by team, lists All teams and then each team with its roles, member counts and amounts. Click a role — or use ↑ ↓ to move and → to jump into the people list.

The detail pane then shows four checks worth reading in order:

ChipWhat it tells you
CompletenessWhether everyone expected actually has a statement. "No expected roster" means Lokom has nothing to compare against
Δ vs priorHow this role's spend moved against last period. "Structure changed" means the roster itself moved, so the comparison is not like-for-like
StatusHow many statements are validated
AttainmentA link straight to Quotas → Attainment for the same period

Below them, every person in the role with their payout and a Detail link.

Δ vs prior is the highest-value number on this page. A role whose spend doubled without a matching change in production is the single cheapest bug to catch before payday.

Explain one person's number​

Click Detail on anyone. The person page is built to answer "why was I paid this?" from the top down.

1. The header — their team › role, the period, and two chips: whether the period is Closed and whether the statement is Validated. Then the payout total.

2. "How this payout was built" — the arithmetic as a single line:

R-Split  €22,624  +  R-Flat  €7,500  +  R-FlatMult  €15,000  +  Rule 1  €60,600
=  Payout  €105,724   (as exported to payroll)

One term per rule. If a rep expected a bonus and there is no term for it, the rule did not fire — that is your answer, and you never needed to open the plan.

3. "Breakdown by rule" — each rule expanded to the deals behind it, with a subtotal per rule and an amount per deal. Every deal name links straight to Pipedrive, so "which deal is that" is one click, not a search.

4. Footer: Computed commission — the sum, which should match the header.

5. Sidebar — Attainment vs quota and Plan in this period, the latter linking to the exact plan that produced the number. Use that link rather than the current plan: they can differ. → Plan lifecycle and versions

6. Prior periods — the same person's earlier closed statements, for a trend rather than a snapshot.

Hand it to payroll​

Export for payroll sits at the top right of the summary. Export from a closed period. → Export to payroll

Common mistakes​

  • Reconciling an open period. The figures move as deals land. Reconcile after close.
  • Reading the current plan instead of the one that paid. Use the Plan in this period link on the person page.
  • Trusting a total without Completeness. A role can look right and still be missing a person who never got a statement.
  • Trying to fix something here. Nothing on this page is editable — that is deliberate. Corrections go through Review & Close, then recompute.

When the numbers look wrong​

  • The whole team is zero → check the plan is active and a period is open. → A rep sees no commission
  • One person is missing → check Completeness, then their role and plan.
  • A number is right but the rep disagrees → walk the breakdown with them, deal by deal. → Payout lineage